Why Choose Us

Make your house a home

 

Here at Thermogroup, we provide the warmth, comfort, and luxury you desire to make your house a home. Heating should be the last thing that you have to think about and the first thing that you feel when you enter your home after a cold day.

 

A solution for your entire home

 

We provide heating solutions for every room of your home. With underfloor heating systems suitable for every room and floor finish and a range of fan heaters, heated towel rails and even heated mirrors you can be guaranteed the ultimate in warmth and comfort.

 

Expert after-sales support

 

We will not only guide you through the choosing, quoting and purchasing processes, but also go the extra mile to provide after-sales support. From answering on-site technical queries, to walking you through the setup of your controller or even estimating your running costs, you can rest assured that we will support you through the entire journey, so you can enjoy the comfort and luxury you deserve.

 

Market leading warranties

 

We pride ourselves in delivering products that last. We only use the very best materials and ensure all products are made to our exacting quality standards. Our Underfloor Heating solutions have some of the longest warranties on the market including our life time cable warranty giving you peace of mind that your product will last for years to come.

 

Why work with us

Reseller Focused

Drive sales and enquires to our resellers

Regular promotions and incentives

Offer healthy margins

Ability to supply exclusive and bespoke products

Simplicity of Transaction

Order confirmation email, order dispatched email with invoice and tracking number

Full online order tracking on our website

Two hour quote turnaround on all stocked items

Website live chat

Supporting the Community

Giving back to the community by supporting numerous charities every year

Reducing the use of nonrecyclable packaging for our products

100% of cardboard waste is recycled

Proactive, Dedicated Sales Support

Provide indepth store training with regular visits and support

Point of sale support including displays, brochures and product information

Realtime technical support for consultants and their clients

Personal & Reliable After-Sales Service

Free advice to help customers talk through any installation, maintenance or programming questions

Prompt resolution and communication for warranty claims and issues

Delivery Guarantee

Same day dispatch for all orders placed by 12PM EST

Four conveniently located warehouses, ensuring the fastest possible delivery

No minimum order and free delivery on all orders over $150 nett store cost

Product & Warranties you can Trust

Products designed and manufactured with users’ expectations and satisfaction in mind

We stand by our products and offer market leading warranties providing complete peace of mind

People who Care

Passionate, values driven people to ensure you receive a positive experience whenever you contact our company

We train and invest in your people allowing them to deliver that little bit extra

Why Choose Us

Quicker and easier

 

All of our products are designed and manufactured with the installer in mind.  From the single ended underfloor heating elements to the dual wiring on our heated towel rails or the two piece back-lit mirrors, we can guarantee you will spend less time and effort on site.

 

Real-time technical support

 

Whether you are in the office or on site, we offer real-time technical support to answer all your questions and help get the job done.

 

Market leading warranties

 

We pride ourselves in delivering products that last. We only use the very best materials and ensure all products are made to our exacting quality standards. This means that you are installing products which will last and ensure fewer service call backs or replacements.

 

Quality you can trust

 

Providing quality workmanship can only be accomplished with quality products, which you can trust us to provide.

 

Why Choose Us

Collaborative solution design

 

Our clients benefit from full solution design and integration. We always go the extra mile in understanding the specific design requirements, time frames and budget parameters to ensure we develop a solution that is suitable.

 

Technical support visits

 

We offer real-time technical support for questions from installers, specifiers and home owners, plus comprehensive product training as and when required. Whether you are specifying or using products in a home or a multi-story development, we have the expertise and experience to assist.

 

We happily fulfill bespoke requirements

 

Should you need a custom-made solution for your specific project we have the capabilities to work with you to develop a custom product in line with our minimum order standards. Our flexibility opens up a whole range of designs and allows you to add your signature to a project.

 

Add that little bit extra to your project

 

When the construction is finished it is the final design and environment that leaves the lasting impact. We offer solutions that ensure you leave a memorable experience not just for the short term but for years to come. Our products add that little bit extra in any application and enhance your reputation.