Learn about Underfloor Heating

Benefits of Underfloor Heating

Even, comfortable warmth
Traditional heating methods such as reverse cycle or ducted gas distributes heat unevenly throughout the room. Whilst with an electric underfloor heating system the entire floor becomes your heating system providing a comfortable, even temperature throughout the room. Say goodbye to hot heads and cold feet!

Complete peace of mind
Many of our underfloor heating products come with a lifetime guarantee, assuring you that you are buying high-quality products that will stand the test of time.

Interior design freedom
Tired of unsightly vents in you floor or ceiling? Or maybe you have no wall space for radiators or fireplaces? Electric Underfloor Heating is your solution!
The entire heating system is concealed beneath your floor finish allowing you complete freedom in your interior design.

Zero maintenance
As there are no moving parts or air circulation resulting in the need to clean out filters, our heating systems are maintenance free.
Just install, set and enjoy!

 

 

Why Choose Thermogroup Underfloor Heating

Superior quality
Operating our own factory in Germany gives us complete control over the manufacture and testing of our floor heating. This ensures that we always provide you with the very best electric underfloor heating system that money can buy.

Efficient and cost-effective heating
Many people assume that an electric underfloor heating system is going to be expensive to run. However, as your entire floor becomes your heating system, comfortable conditions are achieved at a lower ambient temperature and with the level of precise control and a tailored, zoned heating schedule, it is a very efficient and cost-effective way to heat your home.

Make it personal
Whether you are a stay at home mum, have a regular nine to five job or maybe you do night shifts, whatever your lifestyle we can ensure your floor is warm when you need it. With our 7day fully programmable Thermostats you can have precise control over when you underfloor heating is on and set up the schedule that suits your lifestyle.

Frequently Asked Questions


Is electric heating safe in bathrooms? What about the water?

It is perfectly safe to install a Thermonet system in a bathroom. Thermonet is protected to IP68 standards which means it can be placed in zone 1 of a bathroom with no issues. The thermostat, however, should be installed away from water sources.

Do I need to use a special adhesive to fit tiles over underfloor heating?

You will need to use a cement based flexible tile adhesive, however there is a wide variety available so ask your manufacturer or tile retailer for guidance.

How do I control my underfloor heating system?

Every system should be connected to a Thermostat. You can have a simple, manual on/off version, but we recommend the use of a programmable heating thermostat with a heating schedule for better efficiency.

Do I need to include thermal insulation as part of my floor?

We recommend the use of Econoboard insulation as it can halve running costs. The underfloor heating systems will still be able to work without the use of insulation however it will increase the heat up times and running costs.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16amps. If your system exceeds this total load you will require a suitably rated contactor and snubber to ensure a safe and functional circuit.

Can I extend or shorten the cold tail?

Yes! The low profile cold tail can be shortened or extended up to 50m with a standard 1.5mm twin core flex. We recommend that connections are accessible.

Can I install Underfloor Heating in the shower?

If your shower floor is tiled, you can run the heating cables into the shower area however it is recommended that you do not start or end in the shower.

What should I do if I have left-over heating cable?

You should always measure the room accurately and choose a system that covers the available heating area. If you do have extra cable you can run it around the edge of the room (Min. spacing 40 or 50mm), up the walls or in the shower (if tiled).

What happens if it goes wrong or breaks under my floor?

There are no moving parts to an electric underfloor heating system and cable failures are extremely rare, if installed correctly. A damaged cable can usually be located and repaired with minimal disruption.

Can I join two or more heating cables or mats to fit a larger area?

No, the heating cables or mats cannot be joined together however two or more can be connected in parallel to one Thermostat. When connecting multiple cables or mats you need to ensure that the total load does not exceed the total load of your thermostat.

Can I cut the heating cable if I have excess?

No - never. Cutting the heating cable will alter the resistance and cause the element to overheat. If you cut the cable by accident, please call our technical helpline for assistance.

How much does it cost to run an electric underfloor heating system?

Every system is different due to the insulation value of the property, type of flooring used and the level of insulation below the heating system. For estimated running costs check out our running costs calculator.

Can underfloor heating be used as the primary heat source?

Yes, if you cover at least 80% of the floor area with the underfloor heating system, this can be used as the primary heat source in the room.

What floor covering can I have on top of underfloor heating?

When installed in the slab or screed layer, underfloor heating is suitable for most floor finishes, subject to manufacturers guidelines on maximum floor temperatures.

How long should the floor heating be left on for?

The length of time depends on your lifestyle, the system used and the desired temperature.

Does floor heating cause any problems to the tiles or floor covering?

No - if installed correctly the floor heating does not affect the floor covering.

Who installs underfloor heating?

Our underfloor heating systems are designed to be simple to install and come with a comprehensive installation manual. Often the floor heating is installed by the electrician, tiler, builder or even the home owner. The testing and wiring up of the floor heating needs to be by a qualified electrician.

Can you walk on the installed heating cables before the tiles are laid?

Whilst the cable is durable and will handle foot traffic we recommend reducing walking on unfinished floor surfaces to a minimum as a precaution. Avoid putting heavy objects with sharp edges down on the cable such as buckets of tile glue.

Can I turn the heating on to make sure it heats up before the tiles are laid?

No. The heating cable systems need to be enclosed in a cement layer to help spread the heat. Turning on the heating before the cement layer is applied will cause the cable to overheat and burn out. The heating cable needs to be tested by a qualified electrician to ensure no damage has occurred during installation.

Does underfloor heating require any maintenance?

No. An electric underfloor heating system does not have any parts that require maintenance. The thermostat will need to be programmed according to your schedule and you can adjust this when you wish to.

What is the difference between single and double conductor heating cables and mats?

A single conductor mat or cable has only one cold tail which needs to be connected to the Thermostat as opposed to a double conductor cable or mat which has a cold tail at both ends of the heating cable that needs to be connected to the thermostat. All of the Thermogroup underfloor heating cables have a single cold tail, making installation quicker and easier.

Can I use my floor heating on ‘Off-Peak’ electricity?

When using In Slab heating, you can take advantage of the Off-Peak electricity tariff as heating the slab creates a thermal mass beneath your floor that allows for a slow continuous release of heat. Under tile and In Screed heating systems have a more rapid heat up and cool down time, therefore are not suitable to be used with Off-Peak electricity.

Are there any special wiring requirements?

Your electrician will need to ensure that the amperage of the circuit is suitable for the size of the floor heating system that is being installed. The floor heating must also be installed on a RCD protected circuit.

Does the floor sensor have to be installed in the conduit?

We recommend the use of a conduit for the floor sensor so that in the event of a floor sensor failing or the thermostat being upgraded, the floor sensor can be replaced without damaging the floor covering. If this is not possible we recommend installing a second-floor sensor as a spare.

What is the difference between an underfloor heating controller and a towel rail controller?

An underfloor heating controller (Thermostat) allows you to have control over the temperature of your floor whereas a towel rail controller is only a timing device (On/Off) and does not allow for any control over the temperature.

Can I control my underfloor heating using C-Bus?

Yes, ensure that you purchase the manual controller with your underfloor heating and this can be connected to and controlled by your C-Bus system.

Can I control my underfloor heating and towel rail from one controller?

Yes, with our Thermotouch 4.3dC dual control thermostat, you can individually control both your underfloor heating and towel rail from the single controller.

What is the flexible conduit for? Do I need to install it?

We recommend that the floor sensor is installed in the flexible conduit so that if the floor sensor fails or if you choose to upgrade your thermostat later the floor sensor can be removed and replaced without damaging the floor covering.

What is an Eco Temperature?

The Eco temperature is a lower temperature that is set for the ‘Off’ period on the Thermostat. This is normally set at a temperature between 15-18°C. This means that the heating will still come on if the temperature drops below this even during an ‘Off’ period ensuring, the floor heating will not be trying to heat from freezing for each ‘On’ period.

Do I need to purchase a floor sensor?

No, every Thermotouch Thermostat is supplied with a compatible floor sensor, so this does not need to be purchased separately.

What is a floor sensor?

A floor sensor is a small probe that is installed beneath the floor, between two runs of heating cable. This is connected to the Thermostat and gives an accurate reading of the floor temperature.

What temperature should I set my underfloor heating at?

Every situation is different however it is recommended to set your underfloor heating to 24°C to begin with. After testing for several days increase or decrease the temperature to find your comfort temperature. Please note a decrease of 1°C may not affect the comfort or warmth of the floor enough to make it noticeable but can help to reduce running costs.

What is a contactor/snubber?

A contactor is designed to switch loads greater than 16A on one thermostat. The snubber must also be connected to absorb any electrical surges that could disrupt the memory of the thermostat.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16A. If your system exceeds this total load you will require a suitably rated contactor/snubber to ensure a safe and functional circuit.

Can I control multiple zones with one controller?

No, each zone that you want to have individual control over needs to have its own separate controller.

Article & Videos

See the Underfloor Heating Range

Learn about Underfloor Heating

Benefits of Underfloor Heating

Industry leading warranties
From Lifetime to 15yrs, our underfloor heating systems are covered by industry leading warranties giving you and your client complete peace of mind.

Free quoting service
We help scope your project, giving suggestions on the best solution, pricing and quantities to ensure you get the best products every time.

Why Choose Thermogroup Underfloor Heating

Superior quality
When your reputation rest on the products you supply, and it comes to selecting the very best electric underfloor heating available today, there is only one intelligent conclusion – Thermonet.

Suitable under almost any floor finish
Whether you client has chosen tiles, laminate, timber or even carpet we have the solution that will bring warmth and comfort to their floor.

Industry leading warranties
From Lifetime to 15yrs, our underfloor heating systems are covered by industry leading warranties giving you and your client complete peace of mind.

Free quoting service
We help scope your project, giving suggestions on the best solution, pricing and quantities to ensure you get the best products every time.

Frequently Asked Questions


Is electric heating safe in bathrooms? What about the water?

It is perfectly safe to install a Thermonet system in a bathroom. Thermonet is protected to IP68 standards which means it can be placed in zone 1 of a bathroom with no issues. The thermostat, however, should be installed away from water sources.

Do I need to use a special adhesive to fit tiles over underfloor heating?

You will need to use a cement based flexible tile adhesive, however there is a wide variety available so ask your manufacturer or tile retailer for guidance.

How do I control my underfloor heating system?

Every system should be connected to a Thermostat. You can have a simple, manual on/off version, but we recommend the use of a programmable heating thermostat with a heating schedule for better efficiency.

Do I need to include thermal insulation as part of my floor?

We recommend the use of Econoboard insulation as it can halve running costs. The underfloor heating systems will still be able to work without the use of insulation however it will increase the heat up times and running costs.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16amps. If your system exceeds this total load you will require a suitably rated contactor and snubber to ensure a safe and functional circuit.

Can I extend or shorten the cold tail?

Yes! The low profile cold tail can be shortened or extended up to 50m with a standard 1.5mm twin core flex. We recommend that connections are accessible.

Can I install Underfloor Heating in the shower?

If your shower floor is tiled, you can run the heating cables into the shower area however it is recommended that you do not start or end in the shower.

What should I do if I have left-over heating cable?

You should always measure the room accurately and choose a system that covers the available heating area. If you do have extra cable you can run it around the edge of the room (Min. spacing 40 or 50mm), up the walls or in the shower (if tiled).

What happens if it goes wrong or breaks under my floor?

There are no moving parts to an electric underfloor heating system and cable failures are extremely rare, if installed correctly. A damaged cable can usually be located and repaired with minimal disruption.

Can I join two or more heating cables or mats to fit a larger area?

No, the heating cables or mats cannot be joined together however two or more can be connected in parallel to one Thermostat. When connecting multiple cables or mats you need to ensure that the total load does not exceed the total load of your thermostat.

Can I cut the heating cable if I have excess?

No - never. Cutting the heating cable will alter the resistance and cause the element to overheat. If you cut the cable by accident, please call our technical helpline for assistance.

How much does it cost to run an electric underfloor heating system?

Every system is different due to the insulation value of the property, type of flooring used and the level of insulation below the heating system. For estimated running costs check out our running costs calculator.

Can underfloor heating be used as the primary heat source?

Yes, if you cover at least 80% of the floor area with the underfloor heating system, this can be used as the primary heat source in the room.

What floor covering can I have on top of underfloor heating?

When installed in the slab or screed layer, underfloor heating is suitable for most floor finishes, subject to manufacturers guidelines on maximum floor temperatures.

How long should the floor heating be left on for?

The length of time depends on your lifestyle, the system used and the desired temperature.

Does floor heating cause any problems to the tiles or floor covering?

No - if installed correctly the floor heating does not affect the floor covering.

Who installs underfloor heating?

Our underfloor heating systems are designed to be simple to install and come with a comprehensive installation manual. Often the floor heating is installed by the electrician, tiler, builder or even the home owner. The testing and wiring up of the floor heating needs to be by a qualified electrician.

Can you walk on the installed heating cables before the tiles are laid?

Whilst the cable is durable and will handle foot traffic we recommend reducing walking on unfinished floor surfaces to a minimum as a precaution. Avoid putting heavy objects with sharp edges down on the cable such as buckets of tile glue.

Can I turn the heating on to make sure it heats up before the tiles are laid?

No. The heating cable systems need to be enclosed in a cement layer to help spread the heat. Turning on the heating before the cement layer is applied will cause the cable to overheat and burn out. The heating cable needs to be tested by a qualified electrician to ensure no damage has occurred during installation.

Does underfloor heating require any maintenance?

No. An electric underfloor heating system does not have any parts that require maintenance. The thermostat will need to be programmed according to your schedule and you can adjust this when you wish to.

What is the difference between single and double conductor heating cables and mats?

A single conductor mat or cable has only one cold tail which needs to be connected to the Thermostat as opposed to a double conductor cable or mat which has a cold tail at both ends of the heating cable that needs to be connected to the thermostat. All of the Thermogroup underfloor heating cables have a single cold tail, making installation quicker and easier.

Can I use my floor heating on ‘Off-Peak’ electricity?

When using In Slab heating, you can take advantage of the Off-Peak electricity tariff as heating the slab creates a thermal mass beneath your floor that allows for a slow continuous release of heat. Under tile and In Screed heating systems have a more rapid heat up and cool down time, therefore are not suitable to be used with Off-Peak electricity.

Are there any special wiring requirements?

Your electrician will need to ensure that the amperage of the circuit is suitable for the size of the floor heating system that is being installed. The floor heating must also be installed on a RCD protected circuit.

Does the floor sensor have to be installed in the conduit?

We recommend the use of a conduit for the floor sensor so that in the event of a floor sensor failing or the thermostat being upgraded, the floor sensor can be replaced without damaging the floor covering. If this is not possible we recommend installing a second-floor sensor as a spare.

What is the difference between an underfloor heating controller and a towel rail controller?

An underfloor heating controller (Thermostat) allows you to have control over the temperature of your floor whereas a towel rail controller is only a timing device (On/Off) and does not allow for any control over the temperature.

Can I control my underfloor heating using C-Bus?

Yes, ensure that you purchase the manual controller with your underfloor heating and this can be connected to and controlled by your C-Bus system.

Can I control my underfloor heating and towel rail from one controller?

Yes, with our Thermotouch 4.3dC dual control thermostat, you can individually control both your underfloor heating and towel rail from the single controller.

What is the flexible conduit for? Do I need to install it?

We recommend that the floor sensor is installed in the flexible conduit so that if the floor sensor fails or if you choose to upgrade your thermostat later the floor sensor can be removed and replaced without damaging the floor covering.

What is an Eco Temperature?

The Eco temperature is a lower temperature that is set for the ‘Off’ period on the Thermostat. This is normally set at a temperature between 15-18°C. This means that the heating will still come on if the temperature drops below this even during an ‘Off’ period ensuring, the floor heating will not be trying to heat from freezing for each ‘On’ period.

Do I need to purchase a floor sensor?

No, every Thermotouch Thermostat is supplied with a compatible floor sensor, so this does not need to be purchased separately.

What is a floor sensor?

A floor sensor is a small probe that is installed beneath the floor, between two runs of heating cable. This is connected to the Thermostat and gives an accurate reading of the floor temperature.

What temperature should I set my underfloor heating at?

Every situation is different however it is recommended to set your underfloor heating to 24°C to begin with. After testing for several days increase or decrease the temperature to find your comfort temperature. Please note a decrease of 1°C may not affect the comfort or warmth of the floor enough to make it noticeable but can help to reduce running costs.

What is a contactor/snubber?

A contactor is designed to switch loads greater than 16A on one thermostat. The snubber must also be connected to absorb any electrical surges that could disrupt the memory of the thermostat.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16A. If your system exceeds this total load you will require a suitably rated contactor/snubber to ensure a safe and functional circuit.

Can I control multiple zones with one controller?

No, each zone that you want to have individual control over needs to have its own separate controller.

Article & Videos

See the Underfloor Heating Range

Learn about Underfloor Heating

Benefits of Underfloor Heating

Fast and easy installation
All of our heating systems are designed with the installer in mind. From the cut & return installation to the self-adhesive mesh or pre-spaced fixing tapes, installing our underfloor heating systems are sure to save you time on site.

Suitable for almost any floor finish
Electric underfloor heating systems are typically used under tiled floors so many people don’t realise that you can bring the warm feeling to engineering timber, vinyl or even a carpet floor.

Minimal height build-up
Utilising innovative extrusion processes provides real ‘lay flat’ technology that makes installing Thermonet easy. The matting system is only 3.5mm thick with a low profile cold tail of only 4mm allowing the entire system to be concealed within the tile adhesive layer.

Why Choose Thermogroup Underfloor Heating

Fast and easy installation
All of our heating systems are designed with the installer in mind. From the cut & return installation to the self-adhesive mesh or pre-spaced fixing tapes, installing our underfloor heating systems are sure to save you time on site.

Suitable for almost any floor finish
Electric underfloor heating systems are typically used under tiled floors so many people don’t realise that you can bring the warm feeling to engineering timber, vinyl or even a carpet floor.

Minimal height build-up
Utilising innovative extrusion processes provides real ‘lay flat’ technology that makes installing Thermonet easy. The matting system is only 3.5mm thick with a low profile cold tail of only 4mm allowing the entire system to be concealed within the tile adhesive layer.

Lay-Flat technology
Thermonet features a self-adhesive mesh and stress free twisted twin cable ensuring the Thermonet matting lies flat whilst installing.

Superior quality
Operating our own factory in Germany gives us complete control over the manufacture and testing process. This ensures we always provide you with the very best electric underfloor heating system money can buy.

Single Conductor Element
All our Underfloor Heating systems feature a single conductor making installation quicker and easier. Simply start at the Thermostat position and run the heating cable throughout the room without the need to return to the starting position.

Frequently Asked Questions


Is electric heating safe in bathrooms? What about the water?

It is perfectly safe to install a Thermonet system in a bathroom. Thermonet is protected to IP68 standards which means it can be placed in zone 1 of a bathroom with no issues. The thermostat, however, should be installed away from water sources.

Do I need to use a special adhesive to fit tiles over underfloor heating?

You will need to use a cement based flexible tile adhesive, however there is a wide variety available so ask your manufacturer or tile retailer for guidance.

How do I control my underfloor heating system?

Every system should be connected to a Thermostat. You can have a simple, manual on/off version, but we recommend the use of a programmable heating thermostat with a heating schedule for better efficiency.

Do I need to include thermal insulation as part of my floor?

We recommend the use of Econoboard insulation as it can halve running costs. The underfloor heating systems will still be able to work without the use of insulation however it will increase the heat up times and running costs.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16amps. If your system exceeds this total load you will require a suitably rated contactor and snubber to ensure a safe and functional circuit.

Can I extend or shorten the cold tail?

Yes! The low profile cold tail can be shortened or extended up to 50m with a standard 1.5mm twin core flex. We recommend that connections are accessible.

Can I install Underfloor Heating in the shower?

If your shower floor is tiled, you can run the heating cables into the shower area however it is recommended that you do not start or end in the shower.

What should I do if I have left-over heating cable?

You should always measure the room accurately and choose a system that covers the available heating area. If you do have extra cable you can run it around the edge of the room (Min. spacing 40 or 50mm), up the walls or in the shower (if tiled).

What happens if it goes wrong or breaks under my floor?

There are no moving parts to an electric underfloor heating system and cable failures are extremely rare, if installed correctly. A damaged cable can usually be located and repaired with minimal disruption.

Can I join two or more heating cables or mats to fit a larger area?

No, the heating cables or mats cannot be joined together however two or more can be connected in parallel to one Thermostat. When connecting multiple cables or mats you need to ensure that the total load does not exceed the total load of your thermostat.

Can I cut the heating cable if I have excess?

No - never. Cutting the heating cable will alter the resistance and cause the element to overheat. If you cut the cable by accident, please call our technical helpline for assistance.

How much does it cost to run an electric underfloor heating system?

Every system is different due to the insulation value of the property, type of flooring used and the level of insulation below the heating system. For estimated running costs check out our running costs calculator.

Can underfloor heating be used as the primary heat source?

Yes, if you cover at least 80% of the floor area with the underfloor heating system, this can be used as the primary heat source in the room.

What floor covering can I have on top of underfloor heating?

When installed in the slab or screed layer, underfloor heating is suitable for most floor finishes, subject to manufacturers guidelines on maximum floor temperatures.

How long should the floor heating be left on for?

The length of time depends on your lifestyle, the system used and the desired temperature.

Does floor heating cause any problems to the tiles or floor covering?

No - if installed correctly the floor heating does not affect the floor covering.

Who installs underfloor heating?

Our underfloor heating systems are designed to be simple to install and come with a comprehensive installation manual. Often the floor heating is installed by the electrician, tiler, builder or even the home owner. The testing and wiring up of the floor heating needs to be by a qualified electrician.

Can you walk on the installed heating cables before the tiles are laid?

Whilst the cable is durable and will handle foot traffic we recommend reducing walking on unfinished floor surfaces to a minimum as a precaution. Avoid putting heavy objects with sharp edges down on the cable such as buckets of tile glue.

Can I turn the heating on to make sure it heats up before the tiles are laid?

No. The heating cable systems need to be enclosed in a cement layer to help spread the heat. Turning on the heating before the cement layer is applied will cause the cable to overheat and burn out. The heating cable needs to be tested by a qualified electrician to ensure no damage has occurred during installation.

Does underfloor heating require any maintenance?

No. An electric underfloor heating system does not have any parts that require maintenance. The thermostat will need to be programmed according to your schedule and you can adjust this when you wish to.

What is the difference between single and double conductor heating cables and mats?

A single conductor mat or cable has only one cold tail which needs to be connected to the Thermostat as opposed to a double conductor cable or mat which has a cold tail at both ends of the heating cable that needs to be connected to the thermostat. All of the Thermogroup underfloor heating cables have a single cold tail, making installation quicker and easier.

Can I use my floor heating on ‘Off-Peak’ electricity?

When using In Slab heating, you can take advantage of the Off-Peak electricity tariff as heating the slab creates a thermal mass beneath your floor that allows for a slow continuous release of heat. Under tile and In Screed heating systems have a more rapid heat up and cool down time, therefore are not suitable to be used with Off-Peak electricity.

Are there any special wiring requirements?

Your electrician will need to ensure that the amperage of the circuit is suitable for the size of the floor heating system that is being installed. The floor heating must also be installed on a RCD protected circuit.

Does the floor sensor have to be installed in the conduit?

We recommend the use of a conduit for the floor sensor so that in the event of a floor sensor failing or the thermostat being upgraded, the floor sensor can be replaced without damaging the floor covering. If this is not possible we recommend installing a second-floor sensor as a spare.

What is the difference between an underfloor heating controller and a towel rail controller?

An underfloor heating controller (Thermostat) allows you to have control over the temperature of your floor whereas a towel rail controller is only a timing device (On/Off) and does not allow for any control over the temperature.

Can I control my underfloor heating using C-Bus?

Yes, ensure that you purchase the manual controller with your underfloor heating and this can be connected to and controlled by your C-Bus system.

Can I control my underfloor heating and towel rail from one controller?

Yes, with our Thermotouch 4.3dC dual control thermostat, you can individually control both your underfloor heating and towel rail from the single controller.

What is the flexible conduit for? Do I need to install it?

We recommend that the floor sensor is installed in the flexible conduit so that if the floor sensor fails or if you choose to upgrade your thermostat later the floor sensor can be removed and replaced without damaging the floor covering.

What is an Eco Temperature?

The Eco temperature is a lower temperature that is set for the ‘Off’ period on the Thermostat. This is normally set at a temperature between 15-18°C. This means that the heating will still come on if the temperature drops below this even during an ‘Off’ period ensuring, the floor heating will not be trying to heat from freezing for each ‘On’ period.

Do I need to purchase a floor sensor?

No, every Thermotouch Thermostat is supplied with a compatible floor sensor, so this does not need to be purchased separately.

What is a floor sensor?

A floor sensor is a small probe that is installed beneath the floor, between two runs of heating cable. This is connected to the Thermostat and gives an accurate reading of the floor temperature.

What temperature should I set my underfloor heating at?

Every situation is different however it is recommended to set your underfloor heating to 24°C to begin with. After testing for several days increase or decrease the temperature to find your comfort temperature. Please note a decrease of 1°C may not affect the comfort or warmth of the floor enough to make it noticeable but can help to reduce running costs.

What is a contactor/snubber?

A contactor is designed to switch loads greater than 16A on one thermostat. The snubber must also be connected to absorb any electrical surges that could disrupt the memory of the thermostat.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16A. If your system exceeds this total load you will require a suitably rated contactor/snubber to ensure a safe and functional circuit.

Can I control multiple zones with one controller?

No, each zone that you want to have individual control over needs to have its own separate controller.

Article & Videos

See the Underfloor Heating Range

Learn about Underfloor Heating

Benefits of Underfloor Heating

Even, comfortable warmth
Traditional heating methods such as reverse cycle or ducted gas distributes heat unevenly throughout the room. Whilst with an electric underfloor heating system the entire floor becomes your heating system providing a comfortable, even temperature throughout the room. Say goodbye to hot heads and cold feet!

Complete peace of mind
Many of our underfloor heating products come with a lifetime guarantee, assuring you that you are buying high-quality products that will stand the test of time.

Interior design freedom
Tired of unsightly vents in you floor or ceiling? Or maybe you have no wall space for radiators or fireplaces? Electric Underfloor Heating is your solution!
The entire heating system is concealed beneath your floor finish allowing you complete freedom in your interior design.

Zero maintenance
As there are no moving parts or air circulation resulting in the need to clean out filters, our heating systems are maintenance free.
Just install, set and enjoy!

Why Choose Thermogroup Underfloor Heating

Superior quality
Operating our own factory in Germany gives us complete control over the manufacture and testing of our floor heating. This ensures that we always provide you with the very best electric underfloor heating system that money can buy.

Efficient and cost-effective heating
Many people assume that an electric underfloor heating system is going to be expensive to run. However, as your entire floor becomes your heating system, comfortable conditions are achieved at a lower ambient temperature and with the level of precise control and a tailored, zoned heating schedule, it is a very efficient and cost-effective way to heat your home.

Make it personal
Whether you are a stay at home mum, have a regular nine to five job or maybe you do night shifts, whatever your lifestyle we can ensure your floor is warm when you need it. With our 7day fully programmable Thermostats you can have precise control over when you underfloor heating is on and set up the schedule that suits your lifestyle.

Frequently Asked Questions


Is electric heating safe in bathrooms? What about the water?

It is perfectly safe to install a Thermonet system in a bathroom. Thermonet is protected to IP68 standards which means it can be placed in zone 1 of a bathroom with no issues. The thermostat, however, should be installed away from water sources.

Do I need to use a special adhesive to fit tiles over underfloor heating?

You will need to use a cement based flexible tile adhesive, however there is a wide variety available so ask your manufacturer or tile retailer for guidance.

How do I control my underfloor heating system?

Every system should be connected to a Thermostat. You can have a simple, manual on/off version, but we recommend the use of a programmable heating thermostat with a heating schedule for better efficiency.

Do I need to include thermal insulation as part of my floor?

We recommend the use of Econoboard insulation as it can halve running costs. The underfloor heating systems will still be able to work without the use of insulation however it will increase the heat up times and running costs.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16amps. If your system exceeds this total load you will require a suitably rated contactor and snubber to ensure a safe and functional circuit.

Can I extend or shorten the cold tail?

Yes! The low profile cold tail can be shortened or extended up to 50m with a standard 1.5mm twin core flex. We recommend that connections are accessible.

Can I install Underfloor Heating in the shower?

If your shower floor is tiled, you can run the heating cables into the shower area however it is recommended that you do not start or end in the shower.

What should I do if I have left-over heating cable?

You should always measure the room accurately and choose a system that covers the available heating area. If you do have extra cable you can run it around the edge of the room (Min. spacing 40 or 50mm), up the walls or in the shower (if tiled).

What happens if it goes wrong or breaks under my floor?

There are no moving parts to an electric underfloor heating system and cable failures are extremely rare, if installed correctly. A damaged cable can usually be located and repaired with minimal disruption.

Can I join two or more heating cables or mats to fit a larger area?

No, the heating cables or mats cannot be joined together however two or more can be connected in parallel to one Thermostat. When connecting multiple cables or mats you need to ensure that the total load does not exceed the total load of your thermostat.

Can I cut the heating cable if I have excess?

No - never. Cutting the heating cable will alter the resistance and cause the element to overheat. If you cut the cable by accident, please call our technical helpline for assistance.

How much does it cost to run an electric underfloor heating system?

Every system is different due to the insulation value of the property, type of flooring used and the level of insulation below the heating system. For estimated running costs check out our running costs calculator.

Can underfloor heating be used as the primary heat source?

Yes, if you cover at least 80% of the floor area with the underfloor heating system, this can be used as the primary heat source in the room.

What floor covering can I have on top of underfloor heating?

When installed in the slab or screed layer, underfloor heating is suitable for most floor finishes, subject to manufacturers guidelines on maximum floor temperatures.

How long should the floor heating be left on for?

The length of time depends on your lifestyle, the system used and the desired temperature.

Does floor heating cause any problems to the tiles or floor covering?

No - if installed correctly the floor heating does not affect the floor covering.

Who installs underfloor heating?

Our underfloor heating systems are designed to be simple to install and come with a comprehensive installation manual. Often the floor heating is installed by the electrician, tiler, builder or even the home owner. The testing and wiring up of the floor heating needs to be by a qualified electrician.

Can you walk on the installed heating cables before the tiles are laid?

Whilst the cable is durable and will handle foot traffic we recommend reducing walking on unfinished floor surfaces to a minimum as a precaution. Avoid putting heavy objects with sharp edges down on the cable such as buckets of tile glue.

Can I turn the heating on to make sure it heats up before the tiles are laid?

No. The heating cable systems need to be enclosed in a cement layer to help spread the heat. Turning on the heating before the cement layer is applied will cause the cable to overheat and burn out. The heating cable needs to be tested by a qualified electrician to ensure no damage has occurred during installation.

Does underfloor heating require any maintenance?

No. An electric underfloor heating system does not have any parts that require maintenance. The thermostat will need to be programmed according to your schedule and you can adjust this when you wish to.

What is the difference between single and double conductor heating cables and mats?

A single conductor mat or cable has only one cold tail which needs to be connected to the Thermostat as opposed to a double conductor cable or mat which has a cold tail at both ends of the heating cable that needs to be connected to the thermostat. All of the Thermogroup underfloor heating cables have a single cold tail, making installation quicker and easier.

Can I use my floor heating on ‘Off-Peak’ electricity?

When using In Slab heating, you can take advantage of the Off-Peak electricity tariff as heating the slab creates a thermal mass beneath your floor that allows for a slow continuous release of heat. Under tile and In Screed heating systems have a more rapid heat up and cool down time, therefore are not suitable to be used with Off-Peak electricity.

Are there any special wiring requirements?

Your electrician will need to ensure that the amperage of the circuit is suitable for the size of the floor heating system that is being installed. The floor heating must also be installed on a RCD protected circuit.

Does the floor sensor have to be installed in the conduit?

We recommend the use of a conduit for the floor sensor so that in the event of a floor sensor failing or the thermostat being upgraded, the floor sensor can be replaced without damaging the floor covering. If this is not possible we recommend installing a second-floor sensor as a spare.

What is the difference between an underfloor heating controller and a towel rail controller?

An underfloor heating controller (Thermostat) allows you to have control over the temperature of your floor whereas a towel rail controller is only a timing device (On/Off) and does not allow for any control over the temperature.

Can I control my underfloor heating using C-Bus?

Yes, ensure that you purchase the manual controller with your underfloor heating and this can be connected to and controlled by your C-Bus system.

Can I control my underfloor heating and towel rail from one controller?

Yes, with our Thermotouch 4.3dC dual control thermostat, you can individually control both your underfloor heating and towel rail from the single controller.

What is the flexible conduit for? Do I need to install it?

We recommend that the floor sensor is installed in the flexible conduit so that if the floor sensor fails or if you choose to upgrade your thermostat later the floor sensor can be removed and replaced without damaging the floor covering.

What is an Eco Temperature?

The Eco temperature is a lower temperature that is set for the ‘Off’ period on the Thermostat. This is normally set at a temperature between 15-18°C. This means that the heating will still come on if the temperature drops below this even during an ‘Off’ period ensuring, the floor heating will not be trying to heat from freezing for each ‘On’ period.

Do I need to purchase a floor sensor?

No, every Thermotouch Thermostat is supplied with a compatible floor sensor, so this does not need to be purchased separately.

What is a floor sensor?

A floor sensor is a small probe that is installed beneath the floor, between two runs of heating cable. This is connected to the Thermostat and gives an accurate reading of the floor temperature.

What temperature should I set my underfloor heating at?

Every situation is different however it is recommended to set your underfloor heating to 24°C to begin with. After testing for several days increase or decrease the temperature to find your comfort temperature. Please note a decrease of 1°C may not affect the comfort or warmth of the floor enough to make it noticeable but can help to reduce running costs.

What is a contactor/snubber?

A contactor is designed to switch loads greater than 16A on one thermostat. The snubber must also be connected to absorb any electrical surges that could disrupt the memory of the thermostat.

Do I need a contactor/snubber?

Thermogroup thermostats have a max load of 16A. If your system exceeds this total load you will require a suitably rated contactor/snubber to ensure a safe and functional circuit.

Can I control multiple zones with one controller?

No, each zone that you want to have individual control over needs to have its own separate controller.

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