Feedback & our Chilli Guarantee

Feedback:

Here at Thermogroup we pride ourselves on being an ambitious, values driven team, always seeking to give that little bit extra, and continuously improving.

We believe our clients and those we engage with everyday are pivotal in helping us grow and improve, and therefore highly value any feedback we receive, positive or negative.

If you are willing to provide feedback on how you have found our service, please follow the link below to rate us and leave a comment.

Provide Feedback

Alternatively, follow this link to leave us a rating and review via Google.

Google Review

 

 

Our Chilli Guarantee:

We are raising the standard, and we have made some bold promises  to keep us accountable for what we say, all backed by our Chilli Guarantee.

Although we stand by our promises, we are not immune to things going wrong… we are real people. If you feel we have not delivered on our promises, the Chilli Guarantee has you covered, offering a $100 cashback. We don’t do it because we have to but because we care.

Should we not meet our promises, simply email [email protected] with the details of what has happened and how we have let you down, and we will do our upmost to find you a resolution and offer you the cashback promised.