Learn about Thermorail Electric Heated Towel Rails

Benefits of Heated Towel Rails

Transform your bathroom experience
Something as simple as an electric heated towel rail can transform the feeling of your bathroom. There is nothing like a warm, dry towel!

Luxury you can’t afford to miss
Heated towel rails were once considered a luxury, but did you know that a standard Thermorail dry electric heated towel rail can cost as little as one cent an hour to run!
This is one luxury you can’t afford to miss out on

Whether it is round or square, flat or curved, it has to be warm!
Every bathroom needs a heated towel rail. There is nothing like stepping out of a shower to a dry, warm and fluffy towel to welcome you. If you shower in the morning and the evening then a heated towel rail is the most cost effective way of ensuring the luxury of a warm, dry towel.

Add a design statement to your bathroom.
Our heated towel rails don’t just add great functionality to the room, they can help to make your bathroom a real design statement.  With the large range of options we are sure to have something that matches in with your style or colour.

More uses then just drying towels
Heated towel rails are just amazing at warming and drying towels. They can also be used for a number of other applications in your home. They are excellent for drying damp clothing such as swim suits or for warming your clothes on a dry winter morning. They are also excellent for drying “delicate” clothing that you don’t want to put in the rough tumble dryer or sun.

Why Choose Thermorail
Heated Towel Rails

Designed and made to last
While many bathroom fittings are plated in a chrome finish which is prone to chipping and flaking, the Thermorail range of heated towel rails are manufactured from quality 304-grade stainless steel giving you the guarantee that it will last.

We have you covered
From the superior finish to the unseen, yet not unnoticed heating element you can have the assurance that your entire Thermorail heated towel rail is covered by our all-inclusive warranty.

Saving you water and electricity
Did you know by using a dry electric element towel rail you will actually be saving both water and electricity? Keeping your towels dry by using a heated towel rail reduces the need for continuous washing and tumble drying therefore saving water and electricity!

Frequently Asked Questions


Why do I need a heated towel rail?

Heated towel rails were once considered a luxury but now are widely used to provide warm dry towels in the cold winter months. Heated towel rails also create a more hygienic environment in your bathroom by keeping towels dry and free from germs or mould. Heated towel rails also help save electricity and water as they reduce the need for continuous towel washing and tumble drying.

What temperature will the towel rail get to?

A Thermorail heated towel rail will generally heat up to around 35 degrees and heats up a lot quicker than a hydronic rail. When a towel is placed over the bars the towel insulates the rail and absorbs the heat, meaning that beneath the towel the temperature will rise to between 50 – 55 degrees. A hydronic rail heats the entire rail to 55 degrees, taking longer to reach temperature, but helping add warmth to the bathroom. As the element is heating the water and not the air, covering the rail with a towel will not cause it to get any hotter.

Will the towel rail heat my bathroom?

Thermorail electric heated towel rails are designed as a towel warmer only and won’t add heat to your bathroom. However, hydronic and liquid filled rails are designed to not only heat your towel, but also add some warmth to the bathroom although they are still not designed as bathroom heaters.

What is the heat up time on my towel rail?

An electric towel rail will take 5 minutes to start getting warm and within approximately 30 minutes it will reach optimum temperature. A hydronic or liquid filled rail will take closer to an hour to reach its optimum temperature. Although the towel rail will get to temperature within 30 minutes it will take 1½- 3hrs to dry the towels (Dependant on ambient temperature and size, quantity and dampness of the towels)

What is the best way to dry my towels?

Contrary to what most people think if the towel is folded when placed on the towel rail it will actually dry better than if the towel is just draped over in a single layer. This is because the folded towel will insulate the towel rail allowing it to dry the towel quicker.

My towels aren’t getting hot enough, is something wrong?

Towel rails in Australia are designed to dry and gently warm the towel but not to get as hot as a radiator. So, although the towel rail will dry your towel and provide some warmth it will not be heated to the extent that a tumble dryer will heat your towel.

What are BTU’s?

BTU stands for British Thermal Unit and refers to the heat that a rail will add to your bathroom. The higher the BTU the more heat the rail will provide.

How do I control my heated towel rail?

Thermorails are safe to be left running continuously however most times it is preferable to have the ability to control when your heated towel rail is on and off and thus saving you energy. The majority of the range of Thermorails don’t have a switch on the unit but can be very simply wired to a standard switch. Alternatively, you can wire the Thermorail to a timer that can be programmed to turn on and off to suit your lifestyle.

What does it cost to run a heated towel rail?

A standard dry element rail can cost as little as 1 cent per hour to run. This can be further reduced by adding a timer to provide optimum control over running times.

When ordering a Thermorail do I need to specify which wiring option I require?

Any Thermorail that has Multiflex wiring (symbolised by an ‘M’ at the end of the code) has the option of being concealed or exposed wired at any of the four mounting points. All the parts required for any of these mounting options come as standard with the Thermorail – you do not need to purchase anything extra or specify the wiring required, this can be decided at the time of installation.

What is Multiflex wiring?

Multiflex wiring means there is a range of different wiring options within the one rail, so the wiring can be decided at the time of installation. The multiple wiring options available are at either the top or the bottom of the rail, on the left or right-hand side - making it possible to come from any of the four mounting points. Wiring can also be exposed (plug in) or concealed (hard wired).

Can I retrofit a heated towel rail into an existing bathroom?

The majority of the Thermorail range (excluding the 12Volt Range) have the option to have exposed wiring. This means that the heated towel rail can be very easily mounted to your wall in an existing bathroom and plugged into a nearby power point meaning that no wiring is required in the wall or roof cavity.

Can I install the heated towel rail myself?

The towel rail is supplied with complete installation instructions so if the towel rail is going to be plugged into a power point then you can easily install the towel rail yourself. However, if you are hardwiring the towel rail then you will require a qualified electrician to wire it up.

What does the IP Rating mean?

IP rating is the ingress protection rating on electrical products that determines where an electrical product can be installed in the bathroom.

Where can I place my heated towel rail in my bathroom?

The majority of the Thermorail range have an IP55 rating which is one of the highest ratings available for heated towel rails. This allows for placing the towel in most areas of the bathroom however you should always consult your electrician if your chosen position is suitable for the heated towel rail you have selected.

What if I wanted a heated model in non-heated?

The majority of the Thermorail heated towel rails have the wiring separate and no switch on the unit so the wiring can be easily removed, and the towel rail be installed as a non-heated model.

What are the towel rails made from?

All of the dry electric towel rails are made from quality stainless steel and polished to a mirror finish (unless otherwise specified).

How can I take care of my stainless steel product?

The stainless steel is very hardwearing and easy to maintain. Cleaning the towel rail should be done with a soft cloth and avoid hard scrubbing, scratching or using acid-based cleaning products.

Do 12Volt Thermorails get as warm as standard 240Volt Thermorails?

The 12Volt Thermorail range will get as warm and dry your towels as efficiently as the standard 240Volt Thermorails. This is because the amount of heat output is related to the wattage of the rail rather than the voltage. So, a 12Volt Thermorail will put out the same amount of heat as a 240Volt Thermorail with the same wattage.

Are 12Volt rails more efficient that 240Volt rails?

No, a 12Volt rail will use the same amount of electricity as a 240Volt rail of the same wattage.

Where should the transformer be installed?

The transformer can be installed in the ceiling or the wall cavity no further than two metres from the rails. If mounting in the wall cavity the transformer must be behind a switch plate to enable access and the transformer needs to have ventilation.

How many single bar towel rails can I have in a set?

The number of Single Bar 12Volt Rails that you include in a set is only limited by your imagination. To dry and warm your towels effectively you will need a minimum of 3 rails per set.

Do I need to order a mounting system?

No, the single bar rails have all the parts needed for installation however the mounting system is recommended when installing multiple bars as it makes it easier for the cable management and spacing.

Article & Videos

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See the Thermorail Range

Learn about Thermorail Electric Heated Towel Rails

Benefits of Heated Towel Rails

Range of styles and sizes
With over 100 different models for your client to choose from there is sure to be something to suit their bathroom design.

Correct wiring first time, every time
The majority of the Thermorail range comes with Multiflex wiring which means the heated towel rail comes with all the parts required for plug-in or hardwiring at the top or bottom, on the left or right-hand side ensuring the wiring is suitable for any installation.

Transform your bathroom experience
Something as simple as an electric heated towel rail can transform the feeling of your bathroom. There is nothing like a warm, dry towel!

Luxury you can’t afford to miss
Heated towel rails were once considered a luxury, but did you know that a standard Thermorail dry electric heated towel rail can cost as little as one cent an hour to run!
This is one luxury you can’t afford to miss out on

Whether it is round or square, flat or curved, it has to be warm!
Every bathroom needs a heated towel rail. There is nothing like stepping out of a shower to a dry, warm and fluffy towel to welcome you. If you shower in the morning and the evening then a heated towel rail is the most cost effective way of ensuring the luxury of a warm, dry towel.

Add a design statement to your bathroom.
Our heated towel rails don’t just add great functionality to the room, they can help to make your bathroom a real design statement.  With the large range of options we are sure to have something that matches in with your style or colour.

More uses then just drying towels
Heated towel rails are just amazing at warming and drying towels. They can also be used for a number of other applications in your home. They are excellent for drying damp clothing such as swim suits or for warming your clothes on a dry winter morning. They are also excellent for drying “delicate” clothing that you don’t want to put in the rough tumble dryer or sun.

Why Choose Thermorail
Heated Towel Rails

Match your client’s tapware
Do you find matching your clients chosen tapware challenging?
Apart from polished stainless steel, matt black, satin white, brushed stainless steel, rose gold and gun metal finishes are now available.

Suitable for use in wet areas
Most of the range of Thermorail heated towel rails are covered by an IP55 rating, which enables it to be installed in most zones of the bathroom. But if this does not meet your client’s requirement, there is also a range of 12Volt rails available.

Frequently Asked Questions


Why do I need a heated towel rail?

Heated towel rails were once considered a luxury but now are widely used to provide warm dry towels in the cold winter months. Heated towel rails also create a more hygienic environment in your bathroom by keeping towels dry and free from germs or mould. Heated towel rails also help save electricity and water as they reduce the need for continuous towel washing and tumble drying.

What temperature will the towel rail get to?

A Thermorail heated towel rail will generally heat up to around 35 degrees and heats up a lot quicker than a hydronic rail. When a towel is placed over the bars the towel insulates the rail and absorbs the heat, meaning that beneath the towel the temperature will rise to between 50 – 55 degrees. A hydronic rail heats the entire rail to 55 degrees, taking longer to reach temperature, but helping add warmth to the bathroom. As the element is heating the water and not the air, covering the rail with a towel will not cause it to get any hotter.

Will the towel rail heat my bathroom?

Thermorail electric heated towel rails are designed as a towel warmer only and won’t add heat to your bathroom. However, hydronic and liquid filled rails are designed to not only heat your towel, but also add some warmth to the bathroom although they are still not designed as bathroom heaters.

What is the heat up time on my towel rail?

An electric towel rail will take 5 minutes to start getting warm and within approximately 30 minutes it will reach optimum temperature. A hydronic or liquid filled rail will take closer to an hour to reach its optimum temperature. Although the towel rail will get to temperature within 30 minutes it will take 1½- 3hrs to dry the towels (Dependant on ambient temperature and size, quantity and dampness of the towels)

What is the best way to dry my towels?

Contrary to what most people think if the towel is folded when placed on the towel rail it will actually dry better than if the towel is just draped over in a single layer. This is because the folded towel will insulate the towel rail allowing it to dry the towel quicker.

My towels aren’t getting hot enough, is something wrong?

Towel rails in Australia are designed to dry and gently warm the towel but not to get as hot as a radiator. So, although the towel rail will dry your towel and provide some warmth it will not be heated to the extent that a tumble dryer will heat your towel.

What are BTU’s?

BTU stands for British Thermal Unit and refers to the heat that a rail will add to your bathroom. The higher the BTU the more heat the rail will provide.

How do I control my heated towel rail?

Thermorails are safe to be left running continuously however most times it is preferable to have the ability to control when your heated towel rail is on and off and thus saving you energy. The majority of the range of Thermorails don’t have a switch on the unit but can be very simply wired to a standard switch. Alternatively, you can wire the Thermorail to a timer that can be programmed to turn on and off to suit your lifestyle.

What does it cost to run a heated towel rail?

A standard dry element rail can cost as little as 1 cent per hour to run. This can be further reduced by adding a timer to provide optimum control over running times.

When ordering a Thermorail do I need to specify which wiring option I require?

Any Thermorail that has Multiflex wiring (symbolised by an ‘M’ at the end of the code) has the option of being concealed or exposed wired at any of the four mounting points. All the parts required for any of these mounting options come as standard with the Thermorail – you do not need to purchase anything extra or specify the wiring required, this can be decided at the time of installation.

What is Multiflex wiring?

Multiflex wiring means there is a range of different wiring options within the one rail, so the wiring can be decided at the time of installation. The multiple wiring options available are at either the top or the bottom of the rail, on the left or right-hand side - making it possible to come from any of the four mounting points. Wiring can also be exposed (plug in) or concealed (hard wired).

Can I retrofit a heated towel rail into an existing bathroom?

The majority of the Thermorail range (excluding the 12Volt Range) have the option to have exposed wiring. This means that the heated towel rail can be very easily mounted to your wall in an existing bathroom and plugged into a nearby power point meaning that no wiring is required in the wall or roof cavity.

Can I install the heated towel rail myself?

The towel rail is supplied with complete installation instructions so if the towel rail is going to be plugged into a power point then you can easily install the towel rail yourself. However, if you are hardwiring the towel rail then you will require a qualified electrician to wire it up.

What does the IP Rating mean?

IP rating is the ingress protection rating on electrical products that determines where an electrical product can be installed in the bathroom.

Where can I place my heated towel rail in my bathroom?

The majority of the Thermorail range have an IP55 rating which is one of the highest ratings available for heated towel rails. This allows for placing the towel in most areas of the bathroom however you should always consult your electrician if your chosen position is suitable for the heated towel rail you have selected.

What if I wanted a heated model in non-heated?

The majority of the Thermorail heated towel rails have the wiring separate and no switch on the unit so the wiring can be easily removed, and the towel rail be installed as a non-heated model.

What are the towel rails made from?

All of the dry electric towel rails are made from quality stainless steel and polished to a mirror finish (unless otherwise specified).

How can I take care of my stainless steel product?

The stainless steel is very hardwearing and easy to maintain. Cleaning the towel rail should be done with a soft cloth and avoid hard scrubbing, scratching or using acid-based cleaning products.

Do 12Volt Thermorails get as warm as standard 240Volt Thermorails?

The 12Volt Thermorail range will get as warm and dry your towels as efficiently as the standard 240Volt Thermorails. This is because the amount of heat output is related to the wattage of the rail rather than the voltage. So, a 12Volt Thermorail will put out the same amount of heat as a 240Volt Thermorail with the same wattage.

Are 12Volt rails more efficient that 240Volt rails?

No, a 12Volt rail will use the same amount of electricity as a 240Volt rail of the same wattage.

Where should the transformer be installed?

The transformer can be installed in the ceiling or the wall cavity no further than two metres from the rails. If mounting in the wall cavity the transformer must be behind a switch plate to enable access and the transformer needs to have ventilation.

How many single bar towel rails can I have in a set?

The number of Single Bar 12Volt Rails that you include in a set is only limited by your imagination. To dry and warm your towels effectively you will need a minimum of 3 rails per set.

Do I need to order a mounting system?

No, the single bar rails have all the parts needed for installation however the mounting system is recommended when installing multiple bars as it makes it easier for the cable management and spacing.

Article & Videos

Filters

See the Thermorail Range

Learn about Thermorail Electric Heated Towel Rails

Benefits of Heated Towel Rails

Your choice of wiring
Hardwired or plugin, left or right-hand side, top or bottom position – the choice is yours!
The majority of the Thermorail heated towel rail range have Multiflex wiring which means that the heated towel rail comes as standard with all the parts required for any wiring option.

Suitable for use in wet areas
Most of the range of Thermorail heated towel rails are covered by an IP55 rating, which enables it to be installed in most zones of the bathroom. But if this does not meet your client’s requirement, there is also a range of 12Volt rails available.

Designed and made to last
While many bathroom fittings are plated in a chrome finish which is prone to chipping and flaking, the Thermorail range of heated towel rails are manufactured from quality 304-grade stainless steel giving you the guarantee that it will last.

Why Choose Thermorail
Heated Towel Rails

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Frequently Asked Questions


Why do I need a heated towel rail?

Heated towel rails were once considered a luxury but now are widely used to provide warm dry towels in the cold winter months. Heated towel rails also create a more hygienic environment in your bathroom by keeping towels dry and free from germs or mould. Heated towel rails also help save electricity and water as they reduce the need for continuous towel washing and tumble drying.

What temperature will the towel rail get to?

A Thermorail heated towel rail will generally heat up to around 35 degrees and heats up a lot quicker than a hydronic rail. When a towel is placed over the bars the towel insulates the rail and absorbs the heat, meaning that beneath the towel the temperature will rise to between 50 – 55 degrees. A hydronic rail heats the entire rail to 55 degrees, taking longer to reach temperature, but helping add warmth to the bathroom. As the element is heating the water and not the air, covering the rail with a towel will not cause it to get any hotter.

Will the towel rail heat my bathroom?

Thermorail electric heated towel rails are designed as a towel warmer only and won’t add heat to your bathroom. However, hydronic and liquid filled rails are designed to not only heat your towel, but also add some warmth to the bathroom although they are still not designed as bathroom heaters.

What is the heat up time on my towel rail?

An electric towel rail will take 5 minutes to start getting warm and within approximately 30 minutes it will reach optimum temperature. A hydronic or liquid filled rail will take closer to an hour to reach its optimum temperature. Although the towel rail will get to temperature within 30 minutes it will take 1½- 3hrs to dry the towels (Dependant on ambient temperature and size, quantity and dampness of the towels)

What is the best way to dry my towels?

Contrary to what most people think if the towel is folded when placed on the towel rail it will actually dry better than if the towel is just draped over in a single layer. This is because the folded towel will insulate the towel rail allowing it to dry the towel quicker.

My towels aren’t getting hot enough, is something wrong?

Towel rails in Australia are designed to dry and gently warm the towel but not to get as hot as a radiator. So, although the towel rail will dry your towel and provide some warmth it will not be heated to the extent that a tumble dryer will heat your towel.

What are BTU’s?

BTU stands for British Thermal Unit and refers to the heat that a rail will add to your bathroom. The higher the BTU the more heat the rail will provide.

How do I control my heated towel rail?

Thermorails are safe to be left running continuously however most times it is preferable to have the ability to control when your heated towel rail is on and off and thus saving you energy. The majority of the range of Thermorails don’t have a switch on the unit but can be very simply wired to a standard switch. Alternatively, you can wire the Thermorail to a timer that can be programmed to turn on and off to suit your lifestyle.

What does it cost to run a heated towel rail?

A standard dry element rail can cost as little as 1 cent per hour to run. This can be further reduced by adding a timer to provide optimum control over running times.

When ordering a Thermorail do I need to specify which wiring option I require?

Any Thermorail that has Multiflex wiring (symbolised by an ‘M’ at the end of the code) has the option of being concealed or exposed wired at any of the four mounting points. All the parts required for any of these mounting options come as standard with the Thermorail – you do not need to purchase anything extra or specify the wiring required, this can be decided at the time of installation.

What is Multiflex wiring?

Multiflex wiring means there is a range of different wiring options within the one rail, so the wiring can be decided at the time of installation. The multiple wiring options available are at either the top or the bottom of the rail, on the left or right-hand side - making it possible to come from any of the four mounting points. Wiring can also be exposed (plug in) or concealed (hard wired).

Can I retrofit a heated towel rail into an existing bathroom?

The majority of the Thermorail range (excluding the 12Volt Range) have the option to have exposed wiring. This means that the heated towel rail can be very easily mounted to your wall in an existing bathroom and plugged into a nearby power point meaning that no wiring is required in the wall or roof cavity.

Can I install the heated towel rail myself?

The towel rail is supplied with complete installation instructions so if the towel rail is going to be plugged into a power point then you can easily install the towel rail yourself. However, if you are hardwiring the towel rail then you will require a qualified electrician to wire it up.

What does the IP Rating mean?

IP rating is the ingress protection rating on electrical products that determines where an electrical product can be installed in the bathroom.

Where can I place my heated towel rail in my bathroom?

The majority of the Thermorail range have an IP55 rating which is one of the highest ratings available for heated towel rails. This allows for placing the towel in most areas of the bathroom however you should always consult your electrician if your chosen position is suitable for the heated towel rail you have selected.

What if I wanted a heated model in non-heated?

The majority of the Thermorail heated towel rails have the wiring separate and no switch on the unit so the wiring can be easily removed, and the towel rail be installed as a non-heated model.

What are the towel rails made from?

All of the dry electric towel rails are made from quality stainless steel and polished to a mirror finish (unless otherwise specified).

How can I take care of my stainless steel product?

The stainless steel is very hardwearing and easy to maintain. Cleaning the towel rail should be done with a soft cloth and avoid hard scrubbing, scratching or using acid-based cleaning products.

Do 12Volt Thermorails get as warm as standard 240Volt Thermorails?

The 12Volt Thermorail range will get as warm and dry your towels as efficiently as the standard 240Volt Thermorails. This is because the amount of heat output is related to the wattage of the rail rather than the voltage. So, a 12Volt Thermorail will put out the same amount of heat as a 240Volt Thermorail with the same wattage.

Are 12Volt rails more efficient that 240Volt rails?

No, a 12Volt rail will use the same amount of electricity as a 240Volt rail of the same wattage.

Where should the transformer be installed?

The transformer can be installed in the ceiling or the wall cavity no further than two metres from the rails. If mounting in the wall cavity the transformer must be behind a switch plate to enable access and the transformer needs to have ventilation.

How many single bar towel rails can I have in a set?

The number of Single Bar 12Volt Rails that you include in a set is only limited by your imagination. To dry and warm your towels effectively you will need a minimum of 3 rails per set.

Do I need to order a mounting system?

No, the single bar rails have all the parts needed for installation however the mounting system is recommended when installing multiple bars as it makes it easier for the cable management and spacing.

Article & Videos

Filters

See the Thermorail Range

Learn about Thermorail Electric Heated Towel Rails

Benefits of Heated Towel Rails

Transform your bathroom experience
Something as simple as an electric heated towel rail can transform the feeling of your bathroom. There is nothing like a warm, dry towel!

Luxury you can’t afford to miss
Heated towel rails were once considered a luxury, but did you know that a standard Thermorail dry electric heated towel rail can cost as little as one cent an hour to run!
This is one luxury you can’t afford to miss out on

Whether it is round or square, flat or curved, it has to be warm!
Every bathroom needs a heated towel rail. There is nothing like stepping out of a shower to a dry, warm and fluffy towel to welcome you. If you shower in the morning and the evening then a heated towel rail is the most cost effective way of ensuring the luxury of a warm, dry towel.

Add a design statement to your bathroom.
Our heated towel rails don’t just add great functionality to the room, they can help to make your bathroom a real design statement.  With the large range of options we are sure to have something that matches in with your style or colour.

More uses then just drying towels
Heated towel rails are just amazing at warming and drying towels. They can also be used for a number of other applications in your home. They are excellent for drying damp clothing such as swim suits or for warming your clothes on a dry winter morning. They are also excellent for drying “delicate” clothing that you don’t want to put in the rough tumble dryer or sun.

Why Choose Thermorail
Heated Towel Rails

Designed and made to last
While many bathroom fittings are plated in a chrome finish which is prone to chipping and flaking, the Thermorail range of heated towel rails are manufactured from quality 304-grade stainless steel giving you the guarantee that it will last.

We have you covered
From the superior finish to the unseen, yet not unnoticed heating element you can have the assurance that your entire Thermorail heated towel rail is covered by our all-inclusive warranty.

Saving you water and electricity
Did you know by using a dry electric element towel rail you will actually be saving both water and electricity? Keeping your towels dry by using a heated towel rail reduces the need for continuous washing and tumble drying therefore saving water and electricity!

Frequently Asked Questions


Why do I need a heated towel rail?

Heated towel rails were once considered a luxury but now are widely used to provide warm dry towels in the cold winter months. Heated towel rails also create a more hygienic environment in your bathroom by keeping towels dry and free from germs or mould. Heated towel rails also help save electricity and water as they reduce the need for continuous towel washing and tumble drying.

What temperature will the towel rail get to?

A Thermorail heated towel rail will generally heat up to around 35 degrees and heats up a lot quicker than a hydronic rail. When a towel is placed over the bars the towel insulates the rail and absorbs the heat, meaning that beneath the towel the temperature will rise to between 50 – 55 degrees. A hydronic rail heats the entire rail to 55 degrees, taking longer to reach temperature, but helping add warmth to the bathroom. As the element is heating the water and not the air, covering the rail with a towel will not cause it to get any hotter.

Will the towel rail heat my bathroom?

Thermorail electric heated towel rails are designed as a towel warmer only and won’t add heat to your bathroom. However, hydronic and liquid filled rails are designed to not only heat your towel, but also add some warmth to the bathroom although they are still not designed as bathroom heaters.

What is the heat up time on my towel rail?

An electric towel rail will take 5 minutes to start getting warm and within approximately 30 minutes it will reach optimum temperature. A hydronic or liquid filled rail will take closer to an hour to reach its optimum temperature. Although the towel rail will get to temperature within 30 minutes it will take 1½- 3hrs to dry the towels (Dependant on ambient temperature and size, quantity and dampness of the towels)

What is the best way to dry my towels?

Contrary to what most people think if the towel is folded when placed on the towel rail it will actually dry better than if the towel is just draped over in a single layer. This is because the folded towel will insulate the towel rail allowing it to dry the towel quicker.

My towels aren’t getting hot enough, is something wrong?

Towel rails in Australia are designed to dry and gently warm the towel but not to get as hot as a radiator. So, although the towel rail will dry your towel and provide some warmth it will not be heated to the extent that a tumble dryer will heat your towel.

What are BTU’s?

BTU stands for British Thermal Unit and refers to the heat that a rail will add to your bathroom. The higher the BTU the more heat the rail will provide.

How do I control my heated towel rail?

Thermorails are safe to be left running continuously however most times it is preferable to have the ability to control when your heated towel rail is on and off and thus saving you energy. The majority of the range of Thermorails don’t have a switch on the unit but can be very simply wired to a standard switch. Alternatively, you can wire the Thermorail to a timer that can be programmed to turn on and off to suit your lifestyle.

What does it cost to run a heated towel rail?

A standard dry element rail can cost as little as 1 cent per hour to run. This can be further reduced by adding a timer to provide optimum control over running times.

When ordering a Thermorail do I need to specify which wiring option I require?

Any Thermorail that has Multiflex wiring (symbolised by an ‘M’ at the end of the code) has the option of being concealed or exposed wired at any of the four mounting points. All the parts required for any of these mounting options come as standard with the Thermorail – you do not need to purchase anything extra or specify the wiring required, this can be decided at the time of installation.

What is Multiflex wiring?

Multiflex wiring means there is a range of different wiring options within the one rail, so the wiring can be decided at the time of installation. The multiple wiring options available are at either the top or the bottom of the rail, on the left or right-hand side - making it possible to come from any of the four mounting points. Wiring can also be exposed (plug in) or concealed (hard wired).

Can I retrofit a heated towel rail into an existing bathroom?

The majority of the Thermorail range (excluding the 12Volt Range) have the option to have exposed wiring. This means that the heated towel rail can be very easily mounted to your wall in an existing bathroom and plugged into a nearby power point meaning that no wiring is required in the wall or roof cavity.

Can I install the heated towel rail myself?

The towel rail is supplied with complete installation instructions so if the towel rail is going to be plugged into a power point then you can easily install the towel rail yourself. However, if you are hardwiring the towel rail then you will require a qualified electrician to wire it up.

What does the IP Rating mean?

IP rating is the ingress protection rating on electrical products that determines where an electrical product can be installed in the bathroom.

Where can I place my heated towel rail in my bathroom?

The majority of the Thermorail range have an IP55 rating which is one of the highest ratings available for heated towel rails. This allows for placing the towel in most areas of the bathroom however you should always consult your electrician if your chosen position is suitable for the heated towel rail you have selected.

What if I wanted a heated model in non-heated?

The majority of the Thermorail heated towel rails have the wiring separate and no switch on the unit so the wiring can be easily removed, and the towel rail be installed as a non-heated model.

What are the towel rails made from?

All of the dry electric towel rails are made from quality stainless steel and polished to a mirror finish (unless otherwise specified).

How can I take care of my stainless steel product?

The stainless steel is very hardwearing and easy to maintain. Cleaning the towel rail should be done with a soft cloth and avoid hard scrubbing, scratching or using acid-based cleaning products.

Do 12Volt Thermorails get as warm as standard 240Volt Thermorails?

The 12Volt Thermorail range will get as warm and dry your towels as efficiently as the standard 240Volt Thermorails. This is because the amount of heat output is related to the wattage of the rail rather than the voltage. So, a 12Volt Thermorail will put out the same amount of heat as a 240Volt Thermorail with the same wattage.

Are 12Volt rails more efficient that 240Volt rails?

No, a 12Volt rail will use the same amount of electricity as a 240Volt rail of the same wattage.

Where should the transformer be installed?

The transformer can be installed in the ceiling or the wall cavity no further than two metres from the rails. If mounting in the wall cavity the transformer must be behind a switch plate to enable access and the transformer needs to have ventilation.

How many single bar towel rails can I have in a set?

The number of Single Bar 12Volt Rails that you include in a set is only limited by your imagination. To dry and warm your towels effectively you will need a minimum of 3 rails per set.

Do I need to order a mounting system?

No, the single bar rails have all the parts needed for installation however the mounting system is recommended when installing multiple bars as it makes it easier for the cable management and spacing.

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